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Getting Your Mail Redirected by Royal Mail When You Move

Sep 09, 2024
How to Get Your Mail Redirected by Royal Mail

Key Takeaways

 
1. Why It Matters:
  • Inform friends, family, and organizations of your new address to prevent important post from going to your old address.
  • Avoid identity theft risks and missing essential notifications.
2. Setting Up Redirection:
  • Online: Set it up up to three months in advance.
  • Minimum Notice: Five working days, but ideally apply four weeks before your move.
  • Provide both current and new addresses, including postcodes, and surnames of everyone needing redirection.
3. Already Moved?
  • You can still set up redirection within six months of getting your keys.
  • Apply online, by post, or visit a Post Office.
4. Duration:
  • Choose redirection for three, six, or twelve months initially and renew if needed.
  • Remember to update senders with your new address during redirection.
Looking to move? You should notify Royal Mail so you can keep receiving your mail in your new home. If you’re wondering how to redirect your post, this guide explores how long the process takes, its costs and what you can redirect. 


What is mail redirection?

Whether you’re moving within the UK or abroad, permanently or temporarily, Royal Mail ensures your post moves with you. This service is valid for personal and business customers.
 

Why should I get my mail redirected?

You should redirect your mail to continue receiving important notifications. Doing so also ensures that your details are safe, reducing your risk of becoming a victim of fraud.  
 

How can I get my mail redirected?

First, you’ll need to set up the service. You can do this online, by post or by visiting your nearest Post Office. You’ll need to provide:
 
• The full address and postcode of your old and new address
• The full names and dates of birth of everyone whose mail needs redirecting
• A valid credit or debit card in the name of the person applying and registered at your old or new address
 
You may be required to answer some security questions before applying online.
 

When should I apply for mail redirection?

You should apply as soon as possible, ideally three weeks prior to moving. Royal Mail needs five working days to arrange the service.
 

How much does it cost?

You can redirect your mail to any UK or overseas address for three, six or 12 months for £39.50.
 

Does mail redirection include parcels?

Royal Mail redirection includes parcels if you’re moving within the UK. If you’re relocating overseas, you can redirect parcels to a UK Postbox Courier Point Address.
 

How do I cancel mail redirection?

You can cancel your redirection online at any time. If you cancel before it has started, you’ll receive a full refund. 
 

What happens if my mail redirection expires?

Royal Mail will send you an invitation to renew your redirection before it ends. You can renew online with your reference number and renewal code. 
 
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